#bkenny_best-practices
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hi! it shouldn't take "weeks" if there's a payment still processing after 14 days I'd suggest reaching out to https://support.stripe.com/?contact=true with the example so we can investigate what's happening.
For the general question, it depends on your own risk appetite and how much you want to trust that customer and how robust your 'bad debt' process for dealing with the situation where the debit does eventually fail is. More of a business decision than a tech/coding one
Thanks Karl. In your experience, do the majority of Stripe clients take on this risk on behalf of their customers?
I wonder is there any other event we could listen for on a SEPA payment bar "pending"? Is there something like "processing" or similar?
Hey! Taking over for my colleague. Don't know honestly much about this, but as my colleague suggested, you should reach out to Stripe Support regarding this.