#bxorcloud_unexpected
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glad egret
Hello! It sounds like maybe you only validated your domain itself (e.g., example.com), but for Apple Pay you need to validate every subdomain as well that you want to use (e.g. www.example.com, buy.example.com, cart.example.com, etc.).
There is no limit to the number of domains you can validate.
main oracle
Thanks for your response, one problem is that subdomains automatically verify. I wonder why.
When the site is up, it automatically verify. Even apple pay button is showing after verifying.
But during checkout it will show the error stripe domain not register.
And since it automatically verify it will not generate the apple merchant key that we can upload.
glad egret
Merchant key?
You mean the domain association file?
If so, the domain association file is the same across all of Stripe. You don't need different ones per domain.
What's the specific error you're seeing in the browser console?
main oracle
I mean the apple-developer-merchantid-domain-association
glad egret
Yeah, that's the same file for every domain. You don't need to download it for every domain separately.
main oracle
Let me grab the full error, give me a sec,
Hi Here is the error message "Could not create Apple Pay session. Please make sure you have registered this Stripe account. For more information, see https://stripe.com/docs/apple-pay#web."
glad egret
That means the domain hasn't been validated. You're 100% certain the domain you're using has been validated on the Stripe account you're using?
main oracle
Yes!, this is after checking out using apple pay, and apple button did show means it was verified.
When it was not yet verified apple button is not showing.
glad egret
Are you using Safari in private browsing mode?
main oracle
Yes to have clean sessions and cookies.
But even not private it does the same error.
If the subdomain is not yet verified the normal error is "You have not registered or verified the domain, so the following payment methods are not enabled in the Express Checkout Element:
- apple_pay"
glad egret
You can't use private browsing mode to test this, Apple Pay always shows up in private browsing mode.
You also need to make sure the "Allow websites to check for Apple Pay and Apple Card" option in Safari's settings is enabled.
But the core issue sounds like the domain isn't properly validated. Can you link me to the page where this is happening?
main oracle
Hi Im 100% sure its verified, it shows enabled in stripe dashboard.
glad egret
Are you using Connect?
main oracle
Im using express checkout. https://docs.stripe.com/elements/express-checkout-element
glad egret
Right, but are you using other Stripe accounts connected to yours?
main oracle
Nope we only have 1, and we are using the test mode on this.
glad egret
Okay, can you link me to the page where Apple Pay should show up?