theofenol_connect-elements-errors | Stripe Developers | Page 1

warped bobcatBOT Oct 7, 2024, 4:16 PM

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tough lodge Oct 7, 2024, 4:17 PM

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Hi, Snufkin. Please let me know if you'd like a more detailed description of what I am actually doing.

bitter egret Oct 7, 2024, 4:18 PM

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Actually let's start with the request ID for the API request that throws this error

It will start with req_

Here's how you can find a request ID: https://support.stripe.com/questions/finding-the-id-for-an-api-request

tough lodge Oct 7, 2024, 4:21 PM

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There is no request, I might have created my ticket in the wrong section...

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I think I should've selected Payments instead of API

bitter egret Oct 7, 2024, 4:22 PM

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Where do you see this error then?

tough lodge Oct 7, 2024, 4:23 PM

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On web, in my browser's Developer Tools window

bitter egret Oct 7, 2024, 4:23 PM

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And it shows up in response to what action you take?

tough lodge Oct 7, 2024, 4:24 PM

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const amount = totalValue + allFee;
const options = {
mode: 'payment',
currency: 'ron',
amount: amount
};
stripeElements.value = stripe.value.elements(options);
paymentElement.value = stripeElements.value.create('payment');
paymentElement.value.mount('#payment-element');

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the above lines would be my triggering code

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for example, if amount is 25 RON, it is working fine

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but for 20 RON, the error from the picture appears

bitter egret Oct 7, 2024, 4:25 PM

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paymentElement.value.mount('#payment-element');

This code is very confusing

tough lodge Oct 7, 2024, 4:25 PM

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you can ignore that, that is Nuxt.js UI related code

bitter egret Oct 7, 2024, 4:26 PM

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But I think that's just me. I built my entire test itnegration using Nuxt and I don't see specifying value for an SFC property but that could be just me

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What payment methods do you have enabled on the account?

tough lodge Oct 7, 2024, 4:27 PM

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Card, Apple Pay, Google Pay and possibly some other

bitter egret Oct 7, 2024, 4:27 PM

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It appears you are creating this Invoice on an Express account

tough lodge Oct 7, 2024, 4:27 PM

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yes

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So, I did the exact same flow using card-element instead of payment-element

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and everything was ok

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but then I wanted to add support for Apple and Google Pay

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and i followed the steps from here https://docs.stripe.com/payments/payment-element/migration

Migrate to the Payment Element

Accept many payment methods with a single Element.

bitter egret Oct 7, 2024, 4:29 PM

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And this seems to specifically occur when you set amounts of 20 RON and lower?

tough lodge Oct 7, 2024, 4:29 PM

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Yes, you are right. I am using connected accounts - my platform is the master account and event organizers are my connected accounts.

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Not sure if 20 RON is the exact threshold value, but for 20 RON I can see the error

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for 25 RON there is no error.

bitter egret Oct 7, 2024, 4:30 PM

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20 RON is the minimum amount but we should support it, based on this doc
https://docs.stripe.com/currencies#minimum-and-maximum-charge-amounts

tough lodge Oct 7, 2024, 4:30 PM

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On this doc, it says 2.00 RON

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bitter egret Oct 7, 2024, 4:31 PM

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Okay but the amount property is always in the lowest possible denomination. Like for USD it shows 0.50 but the amount I have to pass in 50

tough lodge Oct 7, 2024, 4:31 PM

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Yeah, yeah - i know, it is in cents

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RON and USD have the same denominations

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so I am multiplying by 100

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for 20 RON, I am passing actually 2000

bitter egret Oct 7, 2024, 4:32 PM

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Ah, gotcha

tough lodge Oct 7, 2024, 4:32 PM

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or 2193 to be more precise, because i am also adding app fees

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pi_3Q7JdmQ5cKJaskCk03EzC5Sk

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this would be the payment intent of one of the cases which show the error

bitter egret Oct 7, 2024, 4:33 PM

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Thanks for the reference

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Hmmm...okay the payment intent accepts the cards payment method type (that includes Apple/Google pay) ...

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Oddly enough, passing 2000 RON works in my non-deferred test integration (where I create the Payment Intent first).

I'm going to test in my deferred intent integration. This will tell me if it's the amount/currency or something with the Connected Account.

tough lodge Oct 7, 2024, 4:50 PM

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Mh, anyway, this is more like a totally edge case for me.

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So, don't actually insist on this... I was just curious

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I doubt there will ever be an event ticket with such a low price

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So, for now I can handle this on my side with an enforced threshold.

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Thanks for the help!

bitter egret Oct 7, 2024, 4:52 PM

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Okay I was successful in all situations so I think the issue might be with the Express Account. I would recommend you verify that they can process Card payments if you want to dig further on this

tough lodge Oct 7, 2024, 4:54 PM

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sounds great! thanks!

bitter egret Oct 7, 2024, 4:54 PM

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Happy to shed what 💡 I can 🙂

#theofenol_connect-elements-errors