dima_error | Stripe Developers | Page 1

brittle zenithBOT Oct 7, 2024, 10:13 AM

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neon quartz Oct 7, 2024, 10:13 AM

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📎 extract-2024-10-07T09_45_27.386Z.csv 📎 extract-2024-10-07T09_45_55.046Z.csv

wise gazelle Oct 7, 2024, 10:19 AM

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When do the errors happen exactly?

neon quartz Oct 7, 2024, 10:52 AM

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Exact timestamp in this attachments. But i notice that every day..

brittle zenithBOT Oct 7, 2024, 10:53 AM

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wise gazelle Oct 7, 2024, 10:54 AM

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Do you know in which exact place in the code does it happen?

neon quartz Oct 7, 2024, 11:33 AM

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"No reader is connected. Connect to a reader before trying again." - on the collectPayment mostly, as you can see in the statistics. sdk somehow lost the connection with TTP?

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"Could not communicate with the reader. Try resetting or recharging the reader." - on the connectLocalMobileReader as i see

trim mountain Oct 7, 2024, 11:35 AM

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hard to say, I'd suggest opening a detailed support ticket at https://support.stripe.com/?contact=true with an email with all logs and timestamps and versions of the SDK and iOS versions

#dima_error