shivamshivk_code | Stripe Developers | Page 1

wispy mortarBOT Oct 4, 2024, 4:38 PM

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open nest Oct 4, 2024, 4:42 PM

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Hi 👋

Can you explain your issue in a little more detail?

spare dagger Oct 4, 2024, 4:44 PM

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the tap to pay work on ios sometimes and sometimes not

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on ios18

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it's working fine on ios 17

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We are using react terminal sdk, latest version

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*stripe

open nest Oct 4, 2024, 4:47 PM

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Can you provide exact details of when it does and does not work?

What devices are you testing it on?
What is the difference between when it does and does not work?

spare dagger Oct 4, 2024, 4:48 PM

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out of 10-12 times , half of the times it doesn't work

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iphone 13,14

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It keeps on loading when it doesn't work, when it wirk, it shows the card option to pay

open nest Oct 4, 2024, 4:50 PM

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Okay

This will need to be raised as an issue on our GH repo for stripe-react-native: https://github.com/stripe/stripe-terminal-react-native
We will need exact model numbers, exact iOS version numbers, and full stack traces

spare dagger Oct 4, 2024, 4:50 PM

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it's particularly faced on ios 18 version

open nest Oct 4, 2024, 4:51 PM

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A clear set of exact steps you take from booting up the phone to navigating to your app
The full code you are using to initiate TTP

spare dagger Oct 4, 2024, 4:51 PM

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Can't we fux it over a chat here?

open nest Oct 4, 2024, 4:51 PM

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No

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I don't think so

spare dagger Oct 4, 2024, 4:52 PM

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how much time it'll take to grt a response on the issue

open nest Oct 4, 2024, 4:53 PM

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Unfortunately I cannot provide an estimate

spare dagger Oct 4, 2024, 4:54 PM

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is this a known issue? for this sdk

open nest Oct 4, 2024, 4:59 PM

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I'm seeing a few bug reports related to iOS 18 but nothing specific to TTP
https://github.com/stripe/stripe-terminal-react-native/issues?q=is%3Aissue+is%3Aopen+ios+18+

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Okay taking a look at this issue: https://github.com/stripe/stripe-terminal-react-native/issues/789, it looks like there was a beta release that addressed this issue.

I'm specifically looking at this comment here:

I updated to 0.0.1-beta.21 and tested on iOS 18 and Android 11 and everything works as expected.

spare dagger Oct 4, 2024, 5:08 PM

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okay

open nest Oct 4, 2024, 5:08 PM

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But if you still have concerns, I recommend raising them in a Github Issue directly on the repo

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The package maintainers actively monitor those issues

spare dagger Oct 4, 2024, 5:10 PM

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Okay I'll check on that.

#shivamshivk_code