#tak_api-error

1 messages ¡ Page 1 of 1 (latest)

manic pagodaBOT
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bold oar
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tak_api-error

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@polar summit this does look like a network/connection issue to me. Can you share the PaymentIntent id? I can look to see if we received the request

polar summit
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Sure, this is in a test environment, though

bold oar
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works the same way in both environments. Right now it looks like a configuration issue on your server

polar summit
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pi_3Q5rirEvg8KUchCC0ZQTtBqq

bold oar
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yeah I looked and that PaymentIntent is not captured. It doesn't look like we ever received your API Request to capture it.

polar summit
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Yes, that is because the capture call is timing out

bold oar
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not really

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the call is timing out because our SDKs have a timeout of 80s. And my read is your API request never gets to us, and after 80s our SDK gives up

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if the request made it to our server and timed out in our server we would see a log attempting to capture

polar summit
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mm, then it would seem that my function cannot make calls to external services. The VPC might be blocking the request.

bold oar
manic pagodaBOT
polar summit