#olbe19_api
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ruby rivet
There is this Questions? Contact us at <customer support email> footer in the emails
We want to replace this with a link to our contact form instead as that is connected to zendesk
lethal hill
What does that email say? Is it about updating the payment method?
ruby rivet
This is the failed payment email
lethal hill
For a Subscription?
ruby rivet
Exactly
lethal hill
Gotcha, then you do this in your Dashboard at https://dashboard.stripe.com/settings/billing/automatic
ruby rivet
I can't seem to find any option to replace this
lethal hill
There should be an option Manage failed payments for subscriptions and specifically a toggle for Send emails when card payments fail
Under that you can select Use your own custom link
Ah whoops wait wait
Sorry I misread, you are worried about the specific email address that is there?
Or where the link redirects?
ruby rivet
I want to change the text
And remove the email
It's in other templates too
This is the receipt template
For instance
lethal hill
Ah okay I misunderstood your ask
Yeah afaik the Support email is required.
But we aren't really experts on what is required in your account settings -- we just focus on the API here. I'd recommend working with our Support team on this via https://support.stripe.com/contact/login