#anroche_error

1 messages ¡ Page 1 of 1 (latest)

fresh stormBOT
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sudden skiff
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Hi, the Request ID you shared doesn't contain an error.

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Are you using Stripe Connect?

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It's likely that the SetupIntent exists on a different Stripe Account than the API keys you're using for the erroneous call.

red lantern
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yes we're using stripe connect

sudden skiff
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I see that this SetupIntent was created on the Platform account. Are you trying to confirm it on a Connected account?

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I will be able to tell you if you share the actual Request ID with the error.

red lantern
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on web with react it's working , but not on the react-native app but using the same api key

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On web using : import { loadStripe } from '@stripe/stripe-js';
import { Elements } from '@stripe/react-stripe-js';

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on app using : import { StripeProvider } from '@stripe/stripe-react-native';

sudden skiff
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I will able to quickly tell you what's the issue if you share the correct Request ID.

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Where do you see the error exactly? Could you share a screenshot?

red lantern
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This is the error log of const { error, setupIntent } = await confirmSetupIntent(...

Sans_titre.png
sudden skiff
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The only reason for this could be that you're using the wrong credentials, since the SetupIntent exists on a different account. Could you double check this please?

red lantern
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i have found : i have to comment the stripeAccountId as you say <StripeProvider
publishableKey={stripeSetupIntent.stripeInitializerKey}
// stripeAccountId={stripeSetupIntent.stripeAccountId}
>
<NewCardForm
dismiss={dismiss}
onChange={changeHandler}
paymentMethodInfo={paymentMethodInfo}
stripeSetupIntent={stripeSetupIntent}
ref={newCardFormRef}
setIsConfirming={setIsConfirming}
/>
</StripeProvider>

sudden skiff
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Yes, because then you're searching for the SetupIntent on the Connected account, instead of the Platform.

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But is is what you want to achieve?
Do you want to create direct charges or destination charges?

fresh stormBOT
red lantern
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It's only to test the error message handler