wim_api | Stripe Developers | Page 1

twilit cosmosBOT Oct 2, 2024, 9:51 AM

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autumn moss Oct 2, 2024, 9:52 AM

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Hey, for the first time we are encountering many of "A canceled subscription can only update its cancelation_details" errors. Are they new? It seems like some internal implementation of stripe has changed.

dawn sparrow Oct 2, 2024, 9:55 AM

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Hi there!
Can you share the ID (req_xxx) of the failing API request?
https://support.stripe.com/questions/finding-the-id-for-an-api-request

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What you are trying to update on a Canceled Subscription? and if you have a previous successful similar requestId of the same action ?

autumn moss Oct 2, 2024, 9:56 AM

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req_MCl6Q8ewJt7YKF

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or req_gxqOeNZJaI0PoW

dawn sparrow Oct 2, 2024, 9:57 AM

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Thanks, and what about a successful requestId of the same action ?

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You said previously this works, right ?

autumn moss Oct 2, 2024, 9:57 AM

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Yes, last month we didn't encounter any issues like this
we are trying to research the state of the subscriptions and whats the difference to this month

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I'll try to find a request where this was successful

dawn sparrow Oct 2, 2024, 9:58 AM

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Yes please. Try finding a requestId

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You are using the Stripe API version 2022-11-15 for these requests between

twilit cosmosBOT Oct 2, 2024, 9:59 AM

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autumn moss Oct 2, 2024, 9:59 AM

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This one was sucessful https://dashboard.stripe.com/logs/req_bnK0tDydbELsH1

dawn sparrow Oct 2, 2024, 10:00 AM

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No it's not the same. Because that Subscription isn't canceled yet at the moment of the API update

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While the 2 requestId you've shared initially the Subscription is canceled already at the moment of the update.

#wim_api