#paul_api

1 messages ¡ Page 1 of 1 (latest)

glacial radishBOT
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velvet river
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Also, I've recently noticed that the buttons in the Stripe UI lock up and become unresponsive. We are using ;

collectPaymentMethod >
enableCustomerCancellation: true,
skipTipping: false,

But the close button locks up that screen.
Tipping buttons: $1.00, $2.00, $3.00 and No tip are all unresponsive & you can not continue to payments
weirdly - Custom tip does seem to work, but then you can't confirm a custom tip amount.

candid ermine
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the screen gets stuck
Is this the screen on your app or S700 payment page?

velvet river
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I'll get a photo...

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s700 payment page

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^ pi_3Q5JzKIPiqjLKfZg0XXiNW3g

candid ermine
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Thanks for sharing! From my end, I didn't see any error on the logs of your reader at our end as well. Can I suggest you writing to Support https://support.stripe.com/contact with the screenshot, Payment Intent ID and your issue, so that we can check with relevant team?