#cto_invoice-integration

1 messages ¡ Page 1 of 1 (latest)

lilac pebbleBOT
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lavish obsidian
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@covert perch what you are trying to do is basically impossible. You have to figure out the tax information before the customer pays. No way to do it afterwards unless you build your own invoice to send to your customer

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cto_invoice-integration

covert perch
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Over the past 5 or so years I've done exactly that:

  • Exported CSV from Stripe, PayPal and other payment processors
  • Created the invoice in another software, with various hacks to import the data
  • Emailed the PDF to the customer

It was so messy, so work intensive.

Now I want to migrate to Stripe Invoices instead. Seems a more promising future.

Everything works, except that I can't link the payment and the invoice, which seems... surprising, given they are on the same platform.
I can mark the invoice as Paid out of band I guess and put meta data with the payment intend, but oh that's ugly and then the pdf invoice still has a Pay here link.

lavish obsidian
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Yeah sorry you're asking the same thing I said was impossible already.
Like I heard you. I even agree with you and have asked for that feature myself for multiple years. It's just impossible today.

So you either have to continue with your own Invoices, use the trick of "paid out of band" which works but is ugly, or change your overall flow to create the Invoice upfront with all the tax information calculated before the payment attempt happens

covert perch
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Yeah if asking all the info upfront, conversion drops like a stone.

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Thanks for answering