dax_pay-invoice-api | Stripe Developers | Page 1

ebon shardBOT Sep 30, 2024, 5:03 PM

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knotty hare Sep 30, 2024, 5:05 PM

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Hi 👋

Can you clarify what you mean by "an un collectable subscription charge"? Do you mean you have an outstanding Invoice?

subtle ether Sep 30, 2024, 5:06 PM

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ok, one sec

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when I look at a customers invoices.

knotty hare Sep 30, 2024, 5:08 PM

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If you mean that you have an Invoice that has not been paid, you can re-attempt to collect payment via the API using the Pay endpoint: https://docs.stripe.com/api/invoices/pay

subtle ether Sep 30, 2024, 5:08 PM

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if the credit card payment totally fails all attempts

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it gets l isted as uncollectable

knotty hare Sep 30, 2024, 5:08 PM

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if the credit card payment totally fails all attempts
In that case, you probably want to collect a new payment method from the Customer

subtle ether Sep 30, 2024, 5:09 PM

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yes that is part of the customer support, but once the new cc is on file, I need a way to tretry that missing payment

knotty hare Sep 30, 2024, 5:09 PM

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That you can do using the Pay API I linked above. You can specify the ID of the new Payment Method as a parameter

subtle ether Sep 30, 2024, 5:10 PM

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k thank you

knotty hare Sep 30, 2024, 5:11 PM

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Happy to shed what 💡 I can 🙂

#dax_pay-invoice-api