#matt-k_webhooks
hot baneBOT
👋 Welcome to your new thread!
⏲️ We'll be here soon! Typically we respond in a few minutes, but sometimes we might take a bit longer if the server is busy or if you have a particularly tricky question.
⏱️ We close idle threads, which makes them read-only. Once a thread is closed it won't be reopened, but you can always start a new thread if you have another question.
🔗 This thread will always be available, even after it's closed. You can find it again using Discord's search, or you can save this link: https://discord.com/channels/841573134531821608/1290338115210182727
📝 Have more to share? Add more details, code, screenshots, videos, etc. below.
bleak totem
Event id evt_1Q4lEDAURmklhN24bOQHv8QT
hot baneBOT
proud snow
Are you using both setup intents and payment intents?
Ok, you are.
The same endpoint that received the above setup intent event is also subscribed to and received this payment_intent.succeeded event
https://dashboard.stripe.com/events/evt_3Q4lb6AURmklhN240dYgrMTm
bleak totem
That link isn't working for me, and I'm unable to find that event when searching
I was able to find it
What's the situation where we received a payment_intent.succeeded event, but no charge was created?
We have confirm=True on all payment intent creations
wise star
Hi 👋
I'm stepping in as my colleague needs to go. Can you provide an example Payment Intent where this was the case?
bleak totem
pi_3Q4lb6AURmklhN240aOtY0dK
wise star
Thank you, I'm taking a look.
This Payment Intent did create a charge
ch_3Q4lb6AURmklhN240ZijQj05
It was successful
bleak totem
Oh sorry, I think synthrider linked to the wrong event
This event evt_1Q4lEDAURmklhN24bOQHv8QT
wise star
He linked to an example of payment_intent.succeeded event
What about that event is a problem? Why should I be looking at it?
bleak totem
Set this setup intent as succeeded seti_1Q4lC3AURmklhN245TDSdrf4
wise star
How does that address this question?
Can you help diagnose why we have a setup_intent.succeeded event, but no related payment_intent events?
bleak totem
Our payment flow takes a setup_intent and immediately creates a payment_intent from it, but we have no logs indicating that the how or why a payment_intent failed
wise star
Sorry but this doesn't make sense
immediately creates a payment_intent from it
Do you mean you create a Payment intent using the Payment Method created by the Setup Intent?
bleak totem
Yes
wise star
So you are looking for a Payment Intent using that Customer and Payment Method and you don't see it?
bleak totem
Correct
Or at least I expect there to be one or at least a failed charge, or some other evidence that we attempted to charge the payemnt method
wise star
Unfortunately there isn't much we can do on our end to find out why a record isn't created.
Let me take a quick look at some logs first though
bleak totem
Are you able to search through the request logs to see if we even made any api calls with that setup intent?
wise star
Not search
I can look but I cannot easily search the logs
Okay I can see that the Setup Intent is confirmed but there isn't a payment intent that is created immediately afterwards
The next set of API requests are to create a Customer and another Setup Intent