hpanseriya_best-practices | Stripe Developers | Page 1

woven coralBOT Sep 30, 2024, 10:24 AM

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jovial dagger Sep 30, 2024, 10:27 AM

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Hi, let me help you with this.

main granite Sep 30, 2024, 10:28 AM

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we do not want to create a stripe customer if payment failures from subscription. How can we achieve that?

jovial dagger Sep 30, 2024, 10:28 AM

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A Customer is needed to create a Subscription, but you can't know if the payment succeeds before then. Why you don't want to create a Customer?

main granite Sep 30, 2024, 10:30 AM

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Here is the flow which we are following:

Create a Customer in Stripe
Create a Stripe Subscription
- Payment will be deducted once subscription create but that time payment failures, In that case we do not want to show customer in stripe. what to do in this case?

jovial dagger Sep 30, 2024, 10:36 AM

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You can delete the Customer if the payment fails: https://docs.stripe.com/api/customers/delete

main granite Sep 30, 2024, 10:37 AM

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Is it a best practice?

jovial dagger Sep 30, 2024, 10:47 AM

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Normally you don't need to delete Customers, but just leave them. Perhaps the customer will want to use a different Payment Method in the future and you will reuse the Customer object for them.

main granite Sep 30, 2024, 10:55 AM

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We want to implement it via webhook then how can we know that payment failed for the customer

jovial dagger Sep 30, 2024, 10:56 AM

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You can listen to invoice.payment_failed webhook event: https://docs.stripe.com/api/events/types#event_types-invoice.payment_failed

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But if they choose to try a different Payment Method, will you re-create the Customer object?

woven coralBOT Sep 30, 2024, 10:58 AM

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main granite Sep 30, 2024, 10:58 AM

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Yes, we will recreate customer

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For this webhook: invoice.payment_failed
How can we know that we have to delete the customer if subscription payment fails

jovial dagger Sep 30, 2024, 11:00 AM

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we have to delete the customer
You don't have to delete the Customer

#hpanseriya_best-practices