simonecervini_webhooks | Stripe Developers | Page 1

lilac wadiBOT Sep 30, 2024, 9:03 AM

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simonecervini_unexpected, 2 days ago, 13 messages

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celest flame Sep 30, 2024, 9:05 AM

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Hi
I want to mention that your endpoint responded with 405, Stripe has no control on it...

thick bronze Sep 30, 2024, 9:08 AM

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I'm aware, but we only respond with 405 if the request isn't using the POST method, which per your documentation should be the only allowed method. Can you confirm all requests are sent as POST?

Also, the same day, we received confirmation of an issue on your end with Apple Pay on iOS 18. The transactions were linked to tests related to that problem: https://discord.com/channels/841573134531821608/1289167914687135774

celest flame Sep 30, 2024, 9:11 AM

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Also, the same day, we received confirmation of an issue on your end with Apple Pay on iOS 18. The transactions were linked to tests related to that problem: ⁠unknown
Yes we are currently, investigating the Apple Pay issue on the iOS 8

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But regarding the webhook endpoint, Stripe send only POST request on the webhooks.

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If you didn't received a POST request, what was the http method then ? Did you trace it ?

thick bronze Sep 30, 2024, 9:25 AM

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It's very strange and concerning. Unfortunately, we don't have logs for that endpoint due to a short retention period (24h), and these logs were from Friday, so I can’t verify the exact method of the request.

I understand this might seem like a simple mistake, but honestly, I don’t see how it could have happened. Our platform handles donations from tens of thousands of users and multiple partners using Stripe Connect. We've never had issues with webhooks before, and nothing has changed. A 405 error appearing suddenly, especially alongside another confirmed issue, seems highly suspicious.

How do you suggest we proceed? We're trying to replicate the issue for more details, but do you have any further insights on your end? I'd also note that this error hasn't affected production users

celest flame Sep 30, 2024, 9:26 AM

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How do you suggest we proceed?
I invite you to log the event and share with us what is the method you received and what eventId

#simonecervini_webhooks