unmatchedplaya_api

[modern zinc]

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[pearl sage]

Highlighted are the descriptions in question

[coral knoll]

Hi, gimme a few mins

[coral knoll]

Sorry back here

[pearl sage]

All good

[coral knoll]

Hi, can you try to update the product subscription?

I remember that will be used for displaying here

[pearl sage]

That's correct, it will update here. However I need a different description per line

so the first line is company fee, the second is per user

they are different prices in the same subscription

[coral knoll]

How did that description update for you? (Which text is your description?)

[pearl sage]

So I can change "Workforce Management - Pro" to whatever I like. But that will show that same description on both lines. I need a different one per line. For example "Workforce Management - Pro (company fee)" "Workforce Management - Pro (per user fee)" or similar

That description does not come from the price, but the subscription instead

and they both are on the same subscription, hence the same wording

[coral knoll]

Ah I see what you mean. Those are 2 Subscription Items from 2 Price

[pearl sage]

correct

[coral knoll]

Umm I looked through our internal docs + jiras but this seem to not be supported. Sorry if this is not an answer you are looking for

[pearl sage]

That's ok, I came to the same conclusion looking at the docs

Was just not sure if I was missing something perhaps

[coral knoll]

I think the best alternative is putting a product description to cover the fact, ie. "This contains 2 Price below, one for Company and one for per-user"

[pearl sage]

But thank you for your help

yeah, the issue is because we are charging 2 fees per subscription. and we have them under the same product

the reasoning is that we want a single subscription for both the company and user fee so we do not need to maintain 2 in case of cancellations, etc

and it didn't make sense to have different products for each, as they aren't different products, rather different charges on the same product