#ruul_best-practices
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olive orchid
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No, there is no such a feature from the dashboard.
What you can do however, is to set webhook
and monitor the event payment_intent.requires_action
silver roost
I thought there was an email reminder on dashboard
olive orchid
No, not with Checkout
silver roost
hmm
what about the recurring payments ?
it's been a while but I remember discussing about this in one of the threads here before
someone said it might happen on recurring payments even if bank does not require 3d secure on checkout
anyways in both cases I assume payment_intent.requires_action is triggered
when this happens
what do we need to do
and will this happen on checkouts & the phase after aswell?
olive orchid
With recurring payment, you can configure email like that yes
what do we need to do
You need to ask your customer to complete the 3DS action
olive orchid
It's detailed here:
https://docs.stripe.com/billing/subscriptions/webhooks#additional-action
silver roost
here it was mentioned that it can be configured from dashboard
olive orchid
https://discord.com/channels/841573134531821608/1267424419467366400/126742485057...
Yes what I need to check exactly ?
olive orchid
here it was mentioned that it can be configured from dashboard
For Checkout Session one time payment ?
silver roost
for everything that might trigger 3d
olive orchid
No, it was mentioned there for Subscription only.
silver roost
if this doesn't cover checkout, can we include that parameter for requiring 3d when creating it to ensure it asks for 3d ?
I'm trying to cover this without using web hooks because it was also mentioned that it wouldn't be reliable to do so afaik
olive orchid
I'm trying to cover this without using web hooks because it was also mentioned that it wouldn't be reliable to do so afaik
Where exactly, this was mentioned ?
olive orchid
if this doesn't cover checkout, can we include that parameter for requiring 3d w...
Wait, you want to get notified when 3DS is requested or you want to trigger 3DS always ?
silver roost
sorry if I'm being vague let me summarize the problem
olive orchid
No worries!
silver roost
we want to let the user automatically go through the 3d process when and if it triggers during either the checkout phase or the subscription phase
we had an issue on checkout
where the checkout went through but
after some time
3d was asked
olive orchid
we want to let the user automatically go through the 3d process when and if it t...
even for the recurring payments ?
silver roost
haven't seen that happen yet but someone mentioned it might happen on recurring payments aswell
we only saw it happen after the initial checkout
so three cases where this might happen, user tries to complete checkout but immediate 3d is required (I think stripe displays an automatic 3d flow for this on checkout), checkout is complete but during that day additional steps is required (3d again I think), or initial checkout goes through but let's say on one of the next cycles for that subscription bank asks for it again maybe
I'm assuming https://dashboard.stripe.com/settings/billing/automatic#:~:text=Manage payments that require confirmation takes care of the non-initial ones so if it's not required directly on checkout it handles it ?
olive orchid
Yes 3DS is something triggered by the bank issuer. It's not something Stripe controls
silver roost
if we force 3ds from the api call to create the checkout will it solve the first one ?
and there is this caution
olive orchid
if we force 3ds from the api call to create the checkout will it solve the first...
No.
Your integration needs to be prepared to handle 3DS request at any time.
silver roost
olive orchid
Yes that will handle the case when a recurring payment attempts request 3ds
silver roost
so the only issue is when it's required on the initial payment ?
we need to take care of that ?
olive orchid
so the only issue is when it's required on the initial payment ?
no that's not an issue either. Stripe Checkout will handle it for you.
silver roost
so there's no problem ?
I think we misunderstood each other lol
so if stripe checkout handles that & the dashboard link provided handles the recurring then I don't think we need to do anything afterall?
low dewBOT
brazen fog
👋 taking over for my colleague. Let me catch up.
silver roost
no worries
brazen fog
3DS can occur at any point in time
it's under the discretion of the issuing bank
as you said you have 2 options either send a Stripe-hosted link for customers to confirm their payments when required or you can build your own page with your app's UI to keep the customer experience in-house
silver roost
okay as a summary checkout handles the direct request automatically & for recurring that link handles it ?
brazen fog
yes that's correct
in test mode though unless the customer's email is not the same as the one used to create the Stripe account, you won't receive any emails
silver roost
ok np tyvm
low dewBOT