#eoghanobrien_webhooks
fierce ravineBOT
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dusty fog
Hi there
Both of these events above were triggered by a failed payment tied to a subscription update: https://dashboard.stripe.com/logs/req_AblT6DzntyhntC
arctic geode
Correct
I'm wondering if I can always rely on the charge.failed being triggered
or can I always rely on the payment_intent.canceled being triggered
or do I have to listen for both?
I've seen that I can get payment_intent.canceled in test mode without charge.failed
but I don't know if that's the same in live
dusty fog
If your goal is to be notified whenever any charge fails, listening to charge.failed is appropriate. This will always be triggered for any failed payment.
payment_intent.canceled will be emitted anytime a PaymentIntent is canceled. This may happen automatically for a failed invoice payment or if you explicitly cancel a PaymentIntent: https://docs.stripe.com/api/payment_intents/cancel
arctic geode
Okay, that's very helpful, one issue I have in test mode is when a payment intent is canceled as part of an subscription price change then I don't get charge.failed at all and I don't understand why not
dusty fog
Can you share the PaymentIntent ID for this payment?
dusty fog
Ah, I see. The reason there is no charge.failed event in this case is because a charge wasn't attemped at all
arctic geode
got it, that makes sense
dusty fog
The Customer tied to this Subscription doesn't have a default payment method
arctic geode
ah yeah, that I can handle via another webhook
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