#waldeedle_best-practices
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smoky beacon
Im just trying to determine what stripe has seen as a scalable and practical implementation for this scenario. We bill users for the number of users x the tier of the plan. So if an account with 10x Pro decides to downgrade to 5x Basic, should we immediately credit that full amount? What if they move up to 15xPro within the same billing period but after a few days?
vestal tiger
Hi there
That's really up to you
You can either make the change immediately and decide how to handle prorations, or us Schedules
I recommend reading through this if you haven't already: https://docs.stripe.com/billing/subscriptions/upgrade-downgrade
smoky beacon
right I understand the implementation has financial impact but was just wondering what is ideal from a technical perspective. I was leaning towards the immediate charge as reccomended in the docs
vestal tiger
On the technical side, either will work, it really depends on how you want to handle this
If you opt to use Schedules, you can create a Schedule that will downgrade the Subscription to the lower tier at the end of the current billing period or on a specific date: https://docs.stripe.com/billing/subscriptions/subscription-schedules/use-cases#downgrading-subscriptions