#ibookedonline_code
1 messages ¡ Page 1 of 1 (latest)
đ Welcome to your new thread!
â˛ď¸ We'll be here soon! Typically we respond in a few minutes, but sometimes we might take a bit longer if the server is busy or if you have a particularly tricky question.
âąď¸ We close idle threads, which makes them read-only. Once a thread is closed it won't be reopened, but you can always start a new thread if you have another question.
đ This thread will always be available, even after it's closed. You can find it again using Discord's search, or you can save this link: https://discord.com/channels/841573134531821608/1288472166337216542
đ Have more to share? Add more details, code, screenshots, videos, etc. below.
Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.
- ibookedonline_code, 4 days ago, 54 messages
- ibookedonline_code, 6 days ago, 44 messages
this photo is from out old stripe connect success checkout code where collected fees info coming under payment details
this photo is current integration of direct charge api in which we are not getting collected fees info like above old code.. Can you please help us into it.
Hello Soma
can you share the PaymentIntent ID (pi_xxx) with this issue?
pi_3Q2ZvbGe0Zbh9dlN0ZloBE3o
this is a direct charge, so:
- the connected account got all the funds: 2.25 GBP
- then the connected account paid the Stripe fees
- and your plaform got back the
application_fee: 0.11 GBP
what's the issue exactly?
This collected fee is not coming in given transaction
which new direct charge api integration which we have done , above screen shot is from our old integration of stripe connect
This collected fee is not coming in given transaction
what does that mean exactly?
in the screenshot you shared I do see the fee.
Here in this screen shot
Also, please go to detail page of pi id which I gave you, under payment details section, there is no detail of collected fees
Can you please let me know, what we can add into direct charge api code to get this info?
I'm sorry I still don't understand. pi_3Q2ZvbGe0Zbh9dlN0ZloBE3o has this fee fee_1Q2ZvcGe0Zbh9dlNxunPwmz8 which is for 0.11 GBP.
so what's the issue exactly?
Can you please tell me where it is in pi_3Q2ZvbGe0Zbh9dlN0ZloBE3o?
with the API, you retrieve the PaymentIntent, then retrieve the associated Charge object. in the Charge obejct you can find the application_fee. you can see an example of this here: https://docs.stripe.com/connect/direct-charges?platform=web&ui=stripe-hosted#flow-of-funds-with-fees
Soma, I opened pi_3Q2ZvbGe0Zbh9dlN0ZloBE3o page into stripe and I can't find it out
I hope you got me now ?
I can see in your screenshot: "iBookedPnline.com: application fee: -0.11 GBP", as expected.
is your question how to find the fee_xxx ID in the Stripe dashboard?
Need detail of collected fee inside payment info, as we were getting it earlier before we integrate direct charge api ?
please, check this screen shot, here you can see it
so you want to see the fee ID in the dashboard page? we don't know much about the dashboard here, so I recommend asking Stripe support: https://support.stripe.com/contact
It's transaction of collected fees info, which we can see after we done direct charge api transaction
for questions about the dashboard, please ask Stripe support.
Ok, soma