#mkoenke_api
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clever shale
Hello
the PaymentMethod you've shared seems to be associated with acct_1Q2XRmRxasZGr5jV
The title of the account says sandbox 🤔
lucid zinc
ohhh oops
clever shale
Are you making connect requests? Like is there a Stripe-Account header set in your code?
Having no logs is quite interesting
lucid zinc
hmmm
i do not see logs either
I think maybe i need to add the connected account # instead of the sandbox account number
clever shale
Depending on the connect payment flow you're trying to integrate, you'd need to store the payment method on the plaform or the connected account.
lucid zinc
typically we store it on the connected account
clever shale
can you check platform account logs to see if you're seeing the API error log there?
lucid zinc
i just checked our prod dashboard, and we actually do not store it on the connected account, all payments are associated with the platform account
sure
sorry i was right the first time, we are storing it on the connected account, its just the one i checked initially had no payments - we only store payments made by our connected accounts to us on the platform account
i found the request id: req_EnL7glSVJOORoT
its getting associated to the test environment for some reason and not the sandbox
clever shale
It looks like your code is using different API keys in places. Like the request that failed came from ruby SDK
clever shale
Ruby SDK and acct_0OH0UmS57H7yUMPyJq9o account
which is different from your sandbox account
lucid zinc
that account number is for the account the Ruby SDK is using to make requests?
clever shale
correct
lucid zinc
where does the SDK get that account number from?
clever shale
Based on the API key being used in your code
lucid zinc
oh i see, so its not explicitly set - its set through the API key
the log with the request ID i sent you is saying its unable to find the payment method with that id - is that payment method created on the sandbox account?
clever shale
yes
lucid zinc
phew ok i got it working on the sanbox, thanks so much