standeman_code

[orchid sapphire]

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• standeman_code, 20 hours ago, 14 messages
• standeman_best-practices, 1 day ago, 12 messages

[gusty spoke]

hi there!

can you share the Subscription Schedule ID?

[haughty coral]

This is the customer test link:
https://dashboard.stripe.com/test/customers/cus_QpWe1FzNfDhmFq

The subscription link:
https://dashboard.stripe.com/test/subscriptions/sub_1PxrbPIWsc29YaoJFWixiKu5

The subscription schedule ID from the subscription object:
'sub_sched_1Q2CSgIWsc29YaoJKgDiXDPG'

P.S. The stripe dashboard doesn't show a subscription schedule, since I deleted the previous one from the stripe dashboard.

[gusty spoke]

I see many call to udpate that subscription sheddule, which makes things hard to understand. could you try to reproduce this issue on a brand new subscription shcedule?

[haughty coral]

I will try. Give me a moment.

It seems like it works on a new customer. I have added a schedule for the customer at the end of the period going from year to month:

customer url:
https://dashboard.stripe.com/test/customers/cus_QpWZrvn3JYIig3

subscription url:
https://dashboard.stripe.com/test/subscriptions/sub_1PxrW5IWsc29YaoJUEthHRIN

Schedule id:
sub_sched_1Q2XtSIWsc29YaoJKT1vbge2

I will try now removing the schedule from the stripe dashboard and trying again. Removing the schedule from stripe dashboard means that the schedule id persists in the subscription object I have seen.

I have done exactly as I said and now the subscription schedule starts at october 24th instead of september 24th 2025.

Schedule id:
sub_sched_1Q2XtSIWsc29YaoJKT1vbge2

[gusty spoke]

thanks! having a look.

I do see 2024-09-24 for the start date of the first phase.

[haughty coral]

I deleted the phase from the stripe dashboard by clicking on "delete update". From there I modified the subscription schedule in my code. It gave me the schedule id in the stripe object and the end phase date of oktober 2024th.

I don't have this problem if I delete downgrades or change downgrades when they are all on monthly subscriptions.

[gusty spoke]

I deleted the phase from the stripe dashboard by clicking on "delete update"
we are not very familiar with the Stripe dasboard here. looks like it made this API call, which set a single phase to your schedule (there were 2 previously): https://dashboard.stripe.com/test/logs/req_Vp5TatBKxE6mJ9

and the phase we kept has 2024-09-24 for the start date also.

[haughty coral]

I will try looking into this a bit more.