sam-b_api | Stripe Developers | Page 1

main sparrowBOT Sep 23, 2024, 8:17 PM

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stray breach Sep 23, 2024, 8:24 PM

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For many things with subscription schedules, they go away if a phase doesn't explicitly define it among all phases where it needs to be active. In your case I see that the schedule only had one phase, so I am not immediately sure how that could have gone away but I am looking in to it

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Ah it was a 1 time coupon, I think it would be expected to be removed even for a non-scheduled subscription in that case. Looking for confirmation on this

zenith moat Sep 23, 2024, 8:35 PM

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At what point would it be removed?

stray breach Sep 23, 2024, 8:38 PM

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When the subscription moves to the cycle after the discount is applied it looks like

main sparrowBOT Sep 23, 2024, 8:45 PM

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zenith moat Sep 23, 2024, 8:48 PM

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Shouldn't there be a stripe event here showing that? https://dashboard.stripe.com/test/subscription_schedules/sub_sched_1PvoALIlX04YZpNR4H3t4D3g

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small flame Sep 23, 2024, 8:49 PM

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👋 taking over for my teammate

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Do you see this event? https://dashboard.stripe.com/test/events/evt_1Q0QWyIlX04YZpNRpWgKEp1H

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The schedule entered a new phase and the new phase no longer has a coupon

zenith moat Sep 23, 2024, 8:52 PM

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I do that see that event but that is for updating the test deletion policy. I wouldn't expect that to change the coupon value

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The schedule phase doesn't end until december so I'm confused what we mean by new phase

small flame Sep 23, 2024, 8:54 PM

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Oh, I see

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Yeah, I'm not sure why the update to the Subscription changed the current_phase.start_date on the Schedule

zenith moat Sep 23, 2024, 8:57 PM

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So I guess if I didn't make an update in the dashboard assumedily this wouldn't have changed?

small flame Sep 23, 2024, 9:00 PM

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Right

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This is probably a quirk of our test mode retention that you wouldn't see in live mode

zenith moat Sep 23, 2024, 9:01 PM

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Ok I can buy that. I'm going to see if I can find a customer in the live environment to confirm

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Ok it's still there. I think we can say this is solved for now, we can close this ticket. Thanks to both of you for your assistance

#sam-b_api