#vitaumps_subscription-unpaid

1 messages ¡ Page 1 of 1 (latest)

slate canyonBOT
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sharp wraith
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@full quiver what you said is what we do: move back to active yes. Nothing else changes

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vitaumps_subscription-unpaid

full quiver
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So there aren't any other updates to the subscription, right?
The billing cycle anchor is not changed due to the delayed payment?

sharp wraith
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correct it's not

full quiver
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If I wanted to change the billing_cycle_anchor is those situations I would need to add trial time in order to change it to the future (after natural payment date of current period)?

sharp wraith
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yes though it doesn't really make sense to do that in my eyes and it's discouraged

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The concept of "unpaid" is more for businesses that still offer the service and will try to get their funds later. Like an electricity provider that doesn't cut the power during winter

full quiver
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could you expand a bit on that?

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Hmm, I see

sharp wraith
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We don't expect people to use that flow and stop providing the service and wait for the Invoice to be paid to reset the service period. That's not really well supported (hence the hack with a trial)

full quiver
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Got it. Wanted to confirm that. With that info cleared up we can decide on the best approach on our side.

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Thanks a lot!