#dave_api
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- dave_dashboard-bug, 16 hours ago, 8 messages
indigo forge
Hi, there is not I'm afraid. The fees are calculate after the payment is processed and you can look at the balance transaction, https://docs.stripe.com/api/balance_transactions/object to attain this level of data.
round stump
Hm, what's the advised approach on best practices here? We have Payer's who we're debiting their saved bank account splitting and paying out to their partners (payees) who could be cross boarder / currency exchange. We don't want to make any money in the transacation but we also don't want to be upside down with how we calculate fees
indigo forge
The best approach is to track the fees on your end after looking at the balance transaction, and then either debit: https://docs.stripe.com/connect/account-debits the connected accounts once a week to balance out the fees.
round stump
based on reading that article I don't know if that will work. We're based in the US but our customer's who are the Payer's are all over the world and they're paying their partner's (payees) all over the world
indigo forge
Ah, that is right. In this case, you would want to create a customer object on your Platform account, and the charge the customers which whill be your Connected Accounts for these fees.
round stump
when does stripe extract these fees? is it monthly from our account balance or is it real time during the api call/transaction
indigo forge
It depends on your fee structure and you should confirm this with our support team: https://support.stripe.com/contact. In general, it should be on per transaction basis and you can confirm this in test mode and retrieving the balance transaction.
round stump
thank you