chau_webhooks | Stripe Developers | Page 1

obtuse onyxBOT Sep 20, 2024, 8:05 AM

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stray dew Sep 20, 2024, 8:05 AM

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Hi

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Can you help me now?

quiet nimbus Sep 20, 2024, 8:07 AM

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hi! not sure I completely understand the issue. Where do you see this error? What code are you using, what API did you call?

stray dew Sep 20, 2024, 8:12 AM

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Hi

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when I block some countries from visiting our website via Cloudflare

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I got this when calling webhook API

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quiet nimbus Sep 20, 2024, 8:16 AM

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I see. Doesn't that seem like something you need to configure on your side with Cloudflare rather than anything Stripe can change?

https://docs.stripe.com/ips#webhook-notifications These the IP addresses our webhooks can come from and need to have access through any firewall/blocking.

stray dew Sep 20, 2024, 8:18 AM

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I don't understand this

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could you please explain more detail

quiet nimbus Sep 20, 2024, 8:22 AM

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I can try, what part do you need more detail about?

stray dew Sep 20, 2024, 8:33 AM

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when I block some country as Netherlands, Spain, USA, Democratic People's Republic of Korea, Iran, Myanmar...... via Cloudflare

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I got this when stripe calling our webhook API

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quiet nimbus Sep 20, 2024, 8:34 AM

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have you chcked your Cloudlare logs to see why it might be returning that error?

stray dew Sep 20, 2024, 8:34 AM

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Is it because Stripe won't be able to call our API if we block these countries?

quiet nimbus Sep 20, 2024, 8:34 AM

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well you blocked the USA, so maybe?
https://docs.stripe.com/ips#webhook-notifications These are the IP addresses our webhooks can come from and need to have access through any firewall/blocking.

stray dew Sep 20, 2024, 8:36 AM

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we cant block USA, right?

quiet nimbus Sep 20, 2024, 8:36 AM

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you can if you want but you need to allowlist the IPs I mentioned

stray dew Sep 20, 2024, 8:37 AM

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https://docs.stripe.com/ips#ip-addresses

Domains and IP addresses

Ensure your integration is always communicating with Stripe.

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it's this IP, right?

quiet nimbus Sep 20, 2024, 8:38 AM

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no, it's the ones I linked to (twice).

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https://docs.stripe.com/ips#webhook-notifications These are the IP addresses our webhooks can come from and need to have access through any firewall/blocking

stray dew Sep 20, 2024, 8:54 AM

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3.18.12.63
3.130.192.231
13.235.14.237
13.235.122.149
18.211.135.69
35.154.171.200
52.15.183.38
54.88.130.119
54.88.130.237
54.187.174.169
54.187.205.235
54.187.216.72

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it's this list, right?

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We will add access permission for list.

obtuse onyxBOT Sep 20, 2024, 8:57 AM

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#chau_webhooks