#rast_api
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runic lark
Hello! Can you give me the request ID showing that error? Here's how you can find a request ID: https://support.stripe.com/questions/finding-the-id-for-an-api-request
sharp dove
0HN6OI52SUA72:00000004
runic lark
That's not a request ID. Stripe request IDs begin with req_.
sharp dove
I cannot find it. Is there another to do this?
here is the account acct_1Q0k6f2SR1q0F8NK
runic lark
Looking...
Ah, okay, so your platform account is trying to create a Checkout Session on a connected account, and the connected account is missing the required account or business name. The connected account is the one who needs to set that in their Dashboard before this will work.
sharp dove
what is the email that is use for this account?
runic lark
I can't disclose that. This is a public server, and I can't confirm you're related to these accounts, so I can't provide any sensitive details.
You should be able to see that information in your Dashboard though, under connected accounts.
sharp dove
it is silverlake.lms.developer@gmail.com
but when I log in to dashboard that option is already set
runic lark
Again, this is a public server, and anyone can see anything posted here. You may want to remove that email address.
To clarify, you've confirmed the name is set on both your platform account and the connected account?
sharp dove
It is test account.
runic lark
It doesn't matter if it's a test account or not.
sharp dove
When I login to dashboard using the account I do not get option to complete onboarding
I am not sure what to do
runic lark
You need to set either the account name or business name on the connected account. It sounds like you're only trying to set the business name; try setting the account name instead here: https://dashboard.stripe.com/test/settings/account