brian-o_code

[swift torrent]

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• brian-o_unexpected, 5 days ago, 34 messages

[stable bronze]

Hello

Can you share your full code for how you are presenting PaymentSheet here?

[velvet kettle]

hi i talked to you guys last time about this issue, ive tried on other physical devices and seem to get the same issue

[stable bronze]

Ah right

[velvet kettle]

yep one sec

[stable bronze]

You were having issues specifically with iOS 18?

[velvet kettle]

yes, but now i tested on another device on ios 17, it seems to be an issue with physical devices, im not sure if im the only one

it might just be me

[stable bronze]

So it is working on certain devices but not others?

[velvet kettle]

yeah i need nitro to send the file

ill split it up for the relevant code

its not working on physical devices, i only have 2 devices to test it

const openPaymentSheet = async (): Promise<void> => {
try {
const paymentDetails = await fetchPaymentMethod({ userUID, tokenId });
if (!paymentDetails) {
throw new Error("Could not fetch payment details.");
}

const { setupIntent, ephemeralKey, customer } = paymentDetails;

await initPaymentSheet({
  applePay: { merchantCountryCode },
  customerId: customer,
  setupIntentClientSecret: setupIntent,
  customerEphemeralKeySecret: ephemeralKey,
  merchantDisplayName,
  appearance,
  returnURL: process.env.RETURN_URL,
});

const { error } = await presentPaymentSheet();
if (error) {
  console.log("Payment sheet error:", error);
} else {
  // Success handling
}

} catch (error) {
// Error handling
}
};

[stable bronze]

Hmm okay did you reach out to our Support team like I recommended previously?

And it does work on simulator, correct?

[velvet kettle]

yeah it works on the simulator

so i was sent this link
https://support.stripe.com/
and here if i press on talk to support its just the chat bot unless im missing something?

[stable bronze]

https://support.stripe.com/contact/login should allow you to login and send an email

[velvet kettle]

im logged in, under the help button gives me
dev docs
support articles
support center
share feedback

support center just takes me to the FAQ, with the chat bot, and the feedback is a text input

[stable bronze]

You may need to just tell the chat bot that you want to send an email. Sorry -- I do think this flow changed slightly recently