0xres_error | Stripe Developers | Page 1

mystic berryBOT Sep 19, 2024, 4:48 AM

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deep pewter Sep 19, 2024, 4:48 AM

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I’m willing to pay $1000 for fix, been trying to fix this by myself for months.

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I tried to reach out to X, and they said you guys are the ones that handle this

turbid kernel Sep 19, 2024, 4:55 AM

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This channel is for developers and technical integration with Stripe. Are you the merchant or the customer? If your the merchant, could you share the example Payment Intent (pi_xxx) of the payment declines, so that we can look into it further?

deep pewter Sep 19, 2024, 5:00 AM

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I’m the customer

deep pewter Sep 19, 2024, 5:02 AM

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turbid kernel This channel is for developers and technical integration with Stripe. Are you th...

If I’m in the wrong chat is it possible for you to tell me how I can contact the right team

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For fast support, because I’ve been trying everything for ages

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To the point where I’m willing to pay $1k for expedited support

turbid kernel Sep 19, 2024, 5:05 AM

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I'm afraid Stripe isn't able to track your payment information as the payment acceptance is by the merchant and we are unable to provide further information. I'd recommend following up with the merchant or checking with the card issuer on why the payment is declined

deep pewter Sep 19, 2024, 5:07 AM

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The merchant is twitter.com

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x.com

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I’m not even getting charged notification

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Or decline or anything on app

deep pewter Sep 19, 2024, 5:07 AM

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turbid kernel I'm afraid Stripe isn't able to track your payment information as the payment ac...

Every person I contact like twitter or bank accS

They all say stripe is in control, etc

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It’s probably some security measure I’m not aware of

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I’m not even getting a charge warning on transactions list

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But card works

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For other things

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It’s so weird

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And frustrating at the same time

turbid kernel Sep 19, 2024, 5:08 AM

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If this is the case, I'd recommend advising the merchant such as X to write into to Stripe with the Payment Intent ID (pi_xxx), so that we can check why this specific payment is declined

deep pewter Sep 19, 2024, 5:10 AM

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Twitter takes so long to reply man

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It’s so cancer

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Hold up one second pls

turbid kernel Sep 19, 2024, 5:11 AM

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I'm sorry for your experiences with X. Stripe facilitates the payment on the behalf the merchants. Merchant should have the payment details, its outcome and the reason of declines. If the merchant has any further question, they can write into Stripe Support https://support.stripe.com/contact with the Payment Intent ID (pi_xxx)

Stripe: Help & Support

Find help and support for Stripe. Our support site provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

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I'm afraid Stripe is unable to provide further insights here

deep pewter Sep 19, 2024, 5:12 AM

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payment to X was unsuccessful
We were unable to charge your Visa ending in 9435 for your X subscription. Please update your billing information to continue your subscription.

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This is what it says in email

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And then on web it says payment declined

turbid kernel Sep 19, 2024, 5:14 AM

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As mentioned earlier, I'm afraid Stripe is unable to further insights. I'd recommend asking the merchant to write into Stripe https://support.stripe.com/contact with Payment Intent ID (pi_xxx) if they need further clarifications on the payment decline of your transaction

Stripe: Help & Support

Find help and support for Stripe. Our support site provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

deep pewter Sep 19, 2024, 5:14 AM

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Ok I will pls keep this ticket open and one more thing

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maybe it’s something bizarre

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Because I’m using a proxy or something

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Could you give me somethings I may be doing that’s preventing my card of being charged

turbid kernel Sep 19, 2024, 5:16 AM

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Have you tried without using proxy?

deep pewter Sep 19, 2024, 5:16 AM

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Yes

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It still didn’t work

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I tried different accounts

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And different cards etc

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I’m using google chrome

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And tried octobrowser

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It’s like google chrome but has unique fingerprints

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Per profile

turbid kernel Sep 19, 2024, 5:20 AM

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Stripe has no further insight to share here. For more detailed information about the payment decline, it would be best if the merchant contacts Stripe directly. They can do this by visiting https://support.stripe.com/contact and providing the Payment Intent ID (pi_xxx). Stripe's support team will be able to offer more specific insights and clarifications about the transaction.

Stripe: Help & Support

Find help and support for Stripe. Our support site provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

deep pewter Sep 19, 2024, 5:21 AM

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Ok pls keep this ticket open

#0xres_error