#just_invoice-draft
cosmic cobaltBOT
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tidal shoal
Hello
On my website, subscriptions are for 30 days but Stripe offers options for recurring payments every 1, 7, or 31 days. So it is available just after 1 day of the subscription on my site. What do you suggest? What can we do in your API?
obtuse shard
Hello! You can create a recurring Price with interval set to day and interval_count set to 30 and use that to create a 30 day Subscription: https://docs.stripe.com/api/prices/create#create_price-recurring
tidal shoal
There is a section called "Subscriptions" on the Stripe dashboard. I am referring to that. Automatic card payments can be made through the API, but I have a timing issue. The timezone on my website does not match the one on your API, causing the Subscription to end on my site. Customers are complaining.
Isn't there anything to trigger Manuel?
obtuse shard
We can't help much with the Dashboard here, this server is for developer help with code/the API/webhooks/etc.
For the timing issue, though, what specifically is the issue that's causing your customers to complain?
tidal shoal
Yes, I also need help with the API.
I am currently using this API to see the time but it is not working.
const subscription = await stripe.subscriptions.retrieve(sub_id);
obtuse shard
When you say it's not working what do you mean? Are you getting an error?
tidal shoal
There is a timer in the database on my server.
If you have a 30-day subscription, it expires in 30 days and the subscription is deleted.
but if the customer activates automatic payment through a 30-day Stripe card
We expect an API from Stripe. Unfortunately, the timer in my database expires early because Stripe's Webhook timer is not the same. I need to find out when Stripe will send the webhook.
obtuse shard
Which specific Stripe Event type are you keying off of?
tidal shoal
We received a webhook from Stripe after 30 days, but the subscription on our website had already expired. Even if we take the customer's money, the subscription was not successfully renewed. I need help with this issue.
tidal shoal
Which specific Stripe Event type are you keying off of?
1 sec
obtuse shard
Right. What Event type are you using for this?
tidal shoal
const session = await stripe.checkout.sessions.create({```No, which of the Event types listed here are you using for this? https://docs.stripe.com/billing/subscriptions/overview#subscription-events
obtuse shard
That's not an Event type, that's an API endpoint to create a Checkout Session.
You have a Webhook Endpoint set up to listen for some kind of Subscription Event(s). You're asking about how to predict when you receive those Event(s). I can't answer your question unless I know what Event types your Webhook Endpoint is listening for.
For example, are you using invoice.paid for this? Are you using customer.subscription.updated? Something else? A combination?
tidal shoal
yes
obtuse shard
Okay, so you're expecting the invoice.payment_succeeded Event to arrive before the timer on your end runs out, correct?
tidal shoal
Yes, I need to know at what time and in which timezone this webhook call will come.
Is this possible?
obtuse shard
Not exactly, no. Webhook don't have predictable delivery times due to the nature of how the internet works. There might be network issues that cause delays and retries before they actually arrive.
I recommend you don't use the timer approach at all.
Instead, you should rely on listening for webhooks to update the status of Subscriptions on your end.
Right now you're only listening for payment success, but you can also listen for payment failures and other events and act accordingly instead of using a timer.
tidal shoal
Instead, you should rely on listening for webhooks to update the status of Subsc...
hmmm
also this?
const subscription = await stripe.subscriptions.retrieve(sub_id);
subscription.current_period_end
current_period_end
Isn't this time frame the date when the next payment will be taken?
obtuse shard
That's when the current Subscription period ends. Payment happens a bit after that depending on various factors.
Typicaly we give you an hour to modify the Invoice for that payment before we move forward, for example.
cosmic cobaltBOT
tidal shoal
It seems a bit complicated, I will think of some solutions for this.
brazen bloom
just_invoice-draft
tidal shoal
Hello
tidal shoal
check please.
brazen bloom
check please what? My colleague was already working with you and explained what you needed