awachter_api | Stripe Developers | Page 1

subtle moatBOT Sep 18, 2024, 10:03 AM

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shy obsidian Sep 18, 2024, 10:06 AM

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Hi, let me help you with this.

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PaymentIntents don't support line items, but just the final amount, and therefore the receipts also don't contain those details.

woeful zephyr Sep 18, 2024, 10:07 AM

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then let me quickly share the receipt

shy obsidian Sep 18, 2024, 10:07 AM

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You can use Invoicing API to send detailed Invoices with line items: https://docs.stripe.com/invoicing/integration

woeful zephyr Sep 18, 2024, 10:10 AM

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An invoice is not what we need here

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as you can see there is a line-item in the paypal receipt but it shows an amount of 0€ + the description is not quite prefect

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so this receipt does not make any sense for our customers

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so how can I possibly adjust it?

shy obsidian Sep 18, 2024, 10:17 AM

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Hm, I don't see any way to adjust the PayPal receipt, but I have never seen such a receipt. The account ID mentioned on the receipt is the Connected account, which doesn't participate in the charge, so I don't know where does it even come from. Are you sure this is not something your app sets?

woeful zephyr Sep 18, 2024, 10:18 AM

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100%

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Actually paypal encourages showing detailed line-item information

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but I cannot access that from stripe

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btw the account id is the destination account of the payment

shy obsidian Sep 18, 2024, 10:24 AM

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I know, but the destination account doesn't take part in the charge, so it's surprising that it was mentione on the receipt.

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I suggest you to write to Stripe Support so we can investigate this with the internal team responsible for PayPal: https://support.stripe.com/?contact=true

woeful zephyr Sep 18, 2024, 10:27 AM

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My experience there is that they are quite slow and not too competent...

shy obsidian Sep 18, 2024, 10:29 AM

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You can mention that you talked to us on Discord and my engineering team will take over the case.

#awachter_api