stevendev_error | Stripe Developers | Page 1

grizzled elmBOT Sep 17, 2024, 7:52 PM

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mortal knoll Sep 17, 2024, 7:54 PM

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Hello
Are you seeing this error on the client side or server-side?

Is there a failed API request?
https://support.stripe.com/questions/finding-the-id-for-an-api-request

mortal knoll Sep 17, 2024, 8:09 PM

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@orchid vigil

orchid vigil Sep 17, 2024, 8:10 PM

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Yes there is

mortal knoll Sep 17, 2024, 8:10 PM

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Can you share the ID?

orchid vigil Sep 17, 2024, 8:10 PM

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just got it: req_sCwNgAXKtXxl4n

mortal knoll Sep 17, 2024, 8:14 PM

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thanks, let me take a look

orchid vigil Sep 17, 2024, 8:14 PM

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thank you!

mortal knoll Sep 17, 2024, 8:23 PM

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is this the only request that has failed? Do you have any other examples?

orchid vigil Sep 17, 2024, 8:24 PM

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This appears to be the only request that failed

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We've only had one customer attempt to use ACH so far, I want to be sure this issue won't keep reappearing. Our integration works with Stripe's test ACH accounts

mortal knoll Sep 17, 2024, 8:27 PM

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The reason I ask is because the API error is from 2024-07-30 20:29:37 UTC

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so its quite old

orchid vigil Sep 17, 2024, 8:27 PM

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Yeah, we are just looking into the bug now due to the low priority for ACH payments

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My next step will be to attempt to recreate the issue using a valid bank account, but I wanted to be sure there isn't something obvious missing first

mortal knoll Sep 17, 2024, 8:29 PM

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Not that I know of.. payment_details_id is automatically added by link instant debit flow. You're not supposed to pass that manually..

orchid vigil Sep 17, 2024, 8:29 PM

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That's what I thought

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So would it be an issue with the bank information that was entered perhaps?

mortal knoll Sep 17, 2024, 8:34 PM

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Hmm not sure.. Since the request is quite old, we're not able to dig super deep.

If you are able to reproduce this on your end and share an example request, that'd be helpful

orchid vigil Sep 17, 2024, 8:35 PM

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Ok thanks, will attempt to do that and return after. I appreciate it

mortal knoll Sep 17, 2024, 8:35 PM

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No worries.

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Thanks for flagging 🙂

#stevendev_error