#denigman_issuing-3ds

1 messages ¡ Page 1 of 1 (latest)

grave lynxBOT
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grim compass
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sorry I got bogged down on another thread and missed this one

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@winged fjord Based on your description and your mention of different Stripe accounts, it must be some setting you have on one and not the other. Please work with our support team directly on https://support.stripe.com/contact

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denigman_issuing-3ds

winged fjord
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Thank you for your response. We have already contacted Stripe support but haven't found a resolution yet. Since we are seeing different behavior across our accounts, I believe the issue might be related to specific settings on the account in question.
Could you please help investigate if there are any settings or configurations enabled on this account that could be causing the mandatory 3D Secure (3DS) authentication, especially given that the same virtual cards are processed without 3DS on another account?
I would appreciate any assistance in identifying what might be causing this difference in behavior.

grim compass