#nabil_terminal-android
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- nabilfreeman_error, 39 minutes ago, 49 messages
feral sorrel
@ashen mural we don't reopen threads or look at closed threads. We help in real time in this channel but if the thread is closed then you start a new one like you did).
Can you please summarize where you are, what you found and what your exact question(s) are so I can help you
nabil_terminal-android
ashen mural
Here's the thread: https://discord.com/channels/841573134531821608/1285245446662393918
A Stripe dev is waiting for some information from me
I did say it would be 1-2 hours and they said that's fine
It's a very long discussion so it feels that summarizing is not really useful here
I was speaking to @barren blade
feral sorrel
Yes but Hanzo is not around right now and I have no context on your ask. What you can do is switch to an email thread with all the information and async help. You can contact support here: https://support.stripe.com/contact
ashen mural
Ok, I'm going to write up what he asked for here
barren blade
👋
ashen mural
Check out the attached video: https://www.youtube.com/watch?v=t9nXQoPK6nY
This is a new build running on beta 21 of stripe-terminal-react-native which is backed by Android SDK version 3.7.1
We've disabled pre-warming, so each time the Tap to Pay button is pressed, it connects to the reader in a fresh way, and then when the Tap to Pay sequence is completed (button changes back to available state) it disconnects from the reader.
The Stripe error regarding the AIDL server is still there.
The displayed error message is "Contactless transaction failed com.stripe.core.aidlrpc.AidlRpcException: Failed to send request to AIDL server."
This is a pretty serious regression that did not happen in beta 18 but it present in 19, 20 and 21. We're blocked from shipping updates to the Play Store because they no longer allow apps with a targetSdkVersion under 34, which is broken on older Stripe Terminal Beta versions, so we cannot downgrade the library.
I hope you can understand our feeling of urgency based on this information. It has been very difficult to speak to somebody at Stripe to help with this. I would prefer not to go back to the labyrinth that is email tickets for this one.
Once again the video: https://www.youtube.com/watch?v=t9nXQoPK6nY
Oh hey again 😅
Thanks
Confirming the serial number is 3f80cfc2-2753-4560-b481-6553b8373326
Payment intents related to the video:
pi_3PzhU9HGq6fVLGOP0ZXhIzD5
pi_3PzhV1HGq6fVLGOP1TAPyc13
barren blade
thanks.. give me some time to look into it.. I'll be back once I have something to share
ashen mural
Thank you
Is there a better way to keep in touch over Discord?
I'm aware now that these threads get closed
barren blade
In the meantime, are you able to clone the example app here and test that out?
https://github.com/stripe/stripe-terminal-react-native/tree/main/example-app
Is there a better way to keep in touch over Discord?
I'm aware now that these threads get closed
Don't worry, this one won't be closed prematurely