#taviksha-akar_subscription-cancel-and-schedules

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lyric skyBOT
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spring gyro
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Hi, what's your question exactly?

delicate cairn
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My question is I have a scheduled subscription and have its subscription.

The subscription is active. I need to set its cancellation date to a future date and need to take the prorated charges till the cancellation date.

For this I am updating the subscription and passing date in "cancel_at".

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But getting this error "The subscription is managed by the subscription schedule sub_sched_1PzbAMIE5Vvk0efG7Tjfnkhz, and updating any cancelation behavior directly is not allowed. Please update the schedule instead

spring gyro
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You don't want to cancel it immediately, right?

delicate cairn
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Yes, I don't want to cancel it immediately.

delicate cairn
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But what if I need to reactive the subscription and remove cancellation

lyric skyBOT
spring gyro
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Do the same - update the current phase.

delicate cairn
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means need to update the current phase and need to add the other phases that have been removed when cancellation set by giving end_date.

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This will be a complex way

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Is there any other way to do so or may be using pause subscription. Can we pause a subscription or a schedule subscription on a particular date and take the prorated charges till that date?

round spruce
delicate cairn
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Can we pause a subscription for a particular date and not immediately?

round spruce
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No, but you can create a mechanisme in your integration (like internal cron) that pauses the Subscription on the target date.

delicate cairn
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No but i need to take the prorated charges till the pause date. Internal cron will not work in this case.

round spruce
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Why ? there is no impact on the proration

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It's like pausing the Subscription today

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Have you tried to make a test ?

delicate cairn
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{"success":false,"message":"The subscription is managed by the subscription schedule sub_sched_1PzcGOIE5Vvk0efGXkhlpwb1, and updating any cancelation behavior directly is not allowed. Please update the schedule instead."}

this was the error when updating the subscription and setting cance_at date. Is there any direct way to cancel the scheduled subscription on a particular dare without involving phases in it.

round spruce
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I think this was answered already in the beginning of the discussion

delicate cairn
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The answer was based on the phases. I am looking for a way without use of phases. That is very complex way to do

round spruce
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Or you can implement your own schedule to trigger the cancel API call on the target date

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These are the only available options..

delicate cairn
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No I cannot schedule it at my end. My main motive is to take the prorated charges till the cancellation date.

round spruce
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You need to wait until the cancelation date in order to compute the proration in this case.

lyric skyBOT
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taviksha-akar_subscription-cancel-and-schedules

delicate cairn
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Actually my use case is to create a cancellation schedule and take the end term charge immediately.

ornate edge
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Hi there ๐Ÿ‘‹ can you elaborate a bit on what that means, and help me understand what you're trying to ask there?

lyric skyBOT