#alexesch_api
silk tartanBOT
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solar cypress
👋 happy to help
alpine light
hi
do you have acces to subscription events?
https://dashboard.stripe.com/subscriptions/sub_1PmnAoJaf89hC41I6FP2wrMk
solar cypress
do you have the actual request
alpine light
i'm not sure if it's a bug, or a feature
we had a problem with one of our customers because of
- evt_1PrQUPJaf89hC41I9yQAdIr1
- evt_1PrQVqJaf89hC41I9twxB6Nb
it looks like
- canceled subscription,
- add default payment method
- subscriptions becomes active again
silk tartanBOT
onyx socket
do you have the actual request
Could you please share the Request that updates the default_payment_method?
onyx socket
Yes, from what I see, updating the Payment Method removes the cancellation for some reason.
Not sure if this is intended.
alpine light
ok we had a very angry customer,
can you provide us with some kind of note explaining that it was a bug on your end?
onyx socket
Prior to version 2018-02-28, any parameter sent to the Update Subscription stops a pending cancellation.
https://docs.stripe.com/billing/subscriptions/cancel?dashboard-or-api=api#reactivating-canceled-subscriptions
This is because you're using an old Stripe API version
alpine light
understood, thank you
one more question
we need to upgrade api version in stripe dashboard
but it will update both, demo and prod
is that possible somehow to update only demo? so we can test everything?
onyx socket
You can specify API versions on each individual request: https://docs.stripe.com/upgrades
alpine light
i'm talkin about stripe dashboard api version
not about request
onyx socket
I understand, but it's not possible to upgrade Test and Live mode separately.
alpine light
ok, thank you