#dahri_code
ocean epochBOT
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mint patrol
hi! any examples like a cus_xxx that is deleted?
mint patrol
it's deleted because you deleted the TestClock associated with that customer
tall nebula
how do we change By providing your card information, you allow CMP Windy Front Booking to charge your card for future payments in accordance with their terms.
rose pewter
sorry? @tall nebula
rose pewter
All the customers created after 6 september were associated with test clock?
mint patrol
not sure, that's something you can check, it says clearly in the Dashboard if a customer is associated with a clock.
rose pewter
alright
one more question i want to ask, if subscription get started in sep 13 and i have advanced the clock to oct 13. should i receive the webhook for recurring subscription?
mint patrol
assuming the clock advanced past the time of day that the subscription renews(subscription.current_period_end's unix timestamp) , yes.
rose pewter
sub_1PyWwrS4f9sxCRXISjhlxmzL
can you please look into this subscription, i have advance clock by one month but did not received webhook. it will be highly highly appreciated
mint patrol
I can help you debug it your side.
first step, retrieve the Subscription from the API and check current_period_end.
second step, retrieve the TestClock from the API and check frozen_time https://docs.stripe.com/api/test_clocks/object#test_clock_object-frozen_time
third step, compare them
fourth step, if the frozen_time seems like it's after the period end, check the Dashboard page for the Subscription and confirm if the events really did not happen or if you missed something or so on.
do that first and if you get stuck we can try to help. As the developer though you need to start things off.
rose pewter
i got it, the invoice is still in draft, idk why. when i advanced the clock to next month i.e. oct
ocean epochBOT
mint patrol
https://docs.stripe.com/billing/invoices/subscription#subscription-renewal
Creates an invoice.
Leaves the invoice in a draft state for about an hour.
so you have to advance the clock to a point after an hour, when it will no longer be draft.
rose pewter
i did not get your point of an hour? like should i increase an hour in advance clock?
whole wind
Yes, you need to advance the clock to an hour beyond the billing cycle anchor/invoice creation time
whole wind
Perfect!
rose pewter
when stripe recurring payment fails due to insufficient funds by default it try for 8 times. will i get 8 webhooks? even after handling one webhook properly?
whole wind
Yes each time invoice.payment_failed will fire
rose pewter
how to see how many tries have been completed?
rose pewter
on dashboard?