#it-aurimasauvika_api

1 messages · Page 1 of 1 (latest)

craggy fogBOT
#

👋 Welcome to your new thread!

⏲️ We'll be here soon! Typically we respond in a few minutes, but sometimes we might take a bit longer if the server is busy or if you have a particularly tricky question.

⏱️ We close idle threads, which makes them read-only. Once a thread is closed it won't be reopened, but you can always start a new thread if you have another question.

🔗 This thread will always be available, even after it's closed. You can find it again using Discord's search, or you can save this link: https://discord.com/channels/841573134531821608/1283697425340698645

📝 Have more to share? Add more details, code, screenshots, videos, etc. below.

fickle rampart
#

Note: We have also tried the same process on incognito mode (to not have any pre-existing cookies etc. possibly affect the flow), the result seems to be the same.
Another thought we had this could possibly be related to payment method attaching through endpoint /payment_methods/[pm_id..]/attach which was done in the past, before realising Klarna does not use customer attaching to payment method

noble quiver
#

hi! not sure I understand, can you elaborate a little? I looked at your first request ID and it passes it for Italy.

fickle rampart
#

Yes, but it always results in billing country mismatch error and its always thinking Ireland was passed, even though the logs clearly show another country ('it' in this case)

image.png
#

(Choosing Ireland does not have the issue ofcourse)

noble quiver
#

ok so you're saying it's specifically inside this Klarna dialog it says Ireland?

fickle rampart
#

yes

noble quiver
#

what code do you use to accept the payment/present Klarna? if you have a PaymentIntent pi_xxx or SetupIntent seti_xxxx where this happened, share that too

fickle rampart
#

its one of those requests I put in the start, give me a minute I'll find the specific ones for this example

#

this is for payment intent : req_6znMth3d8nJofg

#

The basic flow we implemented is : create a customer -> create a payment method (klarna in this case) -> create a payment_intent -> create a session and redirect to stripe checkout page

#

And neither customer nor payment method is being re-used per session. We made sure every time the process starts, a new user instance is created and with it, a new payment_method instance is created, so it shouldnt be bound to previous data, right ?

noble quiver
#

maybe you're logged into a Klarna account in Ireland or something? I'd try an icognito window

fickle rampart
#

We thought about that, going incognito does not affect the results, its the same outcome , sadly

noble quiver
#

ultimately I have no idea, this is a dialog and page on Klarna's side that we just redirect to. I also don't speak Italian so I don't know what that screenshot is showing or what part of the flow is.

fickle rampart
#

The error roughly translates to (in english) :
Country does not match

The country of the purchase with matches the country of the profile billing address. You can log back in using another account.
Country of purchase
Italy
Country of the billing address set in the account
Ireland

noble quiver
#

you could open a support ticket at https://support.stripe.com/?contact=true with the examples and maybe we can investigate and find something. It seems unlikely to be anytihng you can control in your code or API calls, they all seem very standard to me

fickle rampart
#

alright, I will try that

noble quiver
#

although your flow is odd, I've never heard of manually creating a Klarna PaymentMethod manually

#

the usual flow is you just confirm the PaymentIntent and that does the redirect and creates the PaymentMethod automatically

#

you seem to not use stripe.js?

fickle rampart
#

no, it's all in php backend, each step constructed using cURL requests, then once payment is ready, the client is redirected to stripe checkout page for further action

#

actually, that's not entirely correct, we do use stripe.js, but separately, in frontend, just to fetch the payment installment details for Klarna

noble quiver
#

yeah that's an odd flow, I'd recommend using our default integration instead where you create the PaymentIntent in the backend and call the confirm methods in stripe.js to authenticate + collect the PaymentMethod.
Not sure if this is related to this issue but maybe it is.

fickle rampart
#

I will look into it, thanks.
Also not entirely related, but there was a small issue with fetching installment details for Belgium on Klarna. Every country seemed to work except for Belgium. Could you confirm that Belgium is eligible for Klarna use? It does seem to be listed both in documentation and in our dashboard under klarna's settings where you toggle countries on/off

noble quiver
#

what does 'fetching installment details' mean, what API call is that?

fickle rampart
#

It's using stripe.js and creating an element that contains payment options

const stripe = Stripe(stripe_client_pubk)
const elements = stripe.elements();
const options = {.data goes here..}
const PaymentMessageElement = elements.create('paymentMethodMessaging', options);

noble quiver
#

I see; and when you say it "doesn't work", what specifically is the unusual behavior?

fickle rampart
#

Ive tested what is the input that is given and the output that is received and I noticed, that country code is in fact being read correctly. I could provide examples of a working and not working requests made by the script and the very last piece of data fetched in them

#

one moment

#

Obviously, the code snippet I provided was not complete, afterwards the PaymentMessageLement is mounted underneath the Klarna's UI element in our page PaymentMessageElement.mount('.ourlocationclassIsHere');

A working JS request example on url that seems to contain correctly taken country data (FR in this case):
https://ppm.stripe.com/config?amount=1759&currency=EUR&country=FR&locale=en&referrer=https%3A%2F%2Fwww.lll.localhost%2Fcallback%2Fcheckout&key=pk_test_51K6txTG9TgROgBQb7HYSOl6a2FHhodJJpdAbM14byWqb1WaKQa6Y4dXjvPW8jghfXk7vSx1qdGoUch150uZ0kyO200OlcXtv3T&payment_methods[0]=klarna
And the data from that url is as such :

📎 message.txt
noble quiver
fickle rampart
noble quiver
#

yeah I don't know, I'd suggest another support ticket

fickle rampart
#

yeah, I thought this might seem like a lot, I will do that