#themechanic_api

1 messages · Page 1 of 1 (latest)

ocean ermineBOT
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plain brambleBOT
urban flame
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Hi there 👋 unfortunately my teamamtes and I in this forum aren't familair with the expected outputs of those reports. We specialize in helping developers work with our API. I'd suggest reaching out to our Support team regarding this:
https://support.stripe.com/?contact=true

Stripe: Help & Support

Find help and support for Stripe. Our support site provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

placid wyvern
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hi !

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oh, you have no clue on root cause ? maybe i'm doing smthg wrong ? :/

urban flame
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Not without substantially more context, but even then I may not have insight here.

What report are you running? What do you mean when you say it's all zeroes? What is the "admin" that you're comparing it to? What do you see in that "admin" view?

placid wyvern
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i'm running (for the example id i gave) "report_type": "balance.summary.1" on a connected account. Everything is running (the report is generated, and my webhook triggered), but the data in the file is not matching what i see in stripe dashboard

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can you confirm i should be able to get the data on a connected account with this reporttype ?

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i see report type in the doc prefixed with 'connected_account', here is it the error ? but in this case, what are the correct report type matching for :

  • balance.summary.1
  • payouts.summary.1
  • balance_change_from_activity.summary.1
urban flame
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What report types you should run isn't something we're familiar with in this forum. But based on what I'm seeing here you should be using a connected_account_ report type to generate a report for your Connected Account's data:
https://docs.stripe.com/reports/report-types/connect

Connect report type

Retrieve financial reports for your connected accounts using the API.

placid wyvern
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ok i will try to find a match, hoping it exists