#pepe-garca_api
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chilly parcel
Can you please translate your message? We can only support English questions here
unborn rose
Hello, we are working on a marketplace project where users sell products and when the payment process is completed and the receipt of the product has been verified, the system has to make a transfer to the seller based on several parameters. The platform uses Stripe Connect to manage the connected accounts. We have made the Payment Intent without problems but when we go to make the transfer, the API returns an error indicating that there is no balance.
An error occurred when calling the Stripe API to create a transfer: Request req_84XupdpZUfUX76: You have insufficient available funds in your Stripe account. Try adding funds directly to your available balance by creating Charges using the 4000000000000077 test card. See: https://stripe.com/docs/testing#available-balance
chilly parcel
This is explained here:
The default behaviour is to transfer funds from the platform account’s available balance. Attempting a transfer that exceeds the available balance fails with an error. To avoid this problem, when creating a transfer, tie it to an existing charge by specifying the charge ID as the source_transaction parameter. With a source_transaction, the transfer request returns success regardless of your available balance if the related charge has not settled yet. However, the funds don’t become available in the destination account until the funds from the associated charge are available to transfer from the platform account.
unborn rose
chilly parcel
As per the error, acct_1PAqw5ISRbqNqXoD has insufficient 'available' balance. Looks like you've been processing payments on the account using 4242 test card (example) which takes ~days to clear and become available for payout
Instead use 4000000000000077 card and that will bypass the delay and became immediately available for transfer/payout
Or pass the source_transaction param when you create the Transfer and it'll succeed and occur once the related payment has settled async
unborn rose
Ok thanks a lot! I will try to make payment with this card and after that create a transfer to a connected account