felum_error | Stripe Developers | Page 1

sacred bluffBOT Sep 9, 2024, 9:07 AM

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felum_error, 15 minutes ago, 32 messages

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gentle summit Sep 9, 2024, 9:09 AM

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hi! not sure, we don't work with Shopify so I don't know how their integration works. I'd suggest asking them again, my team only works with developers building bespoke integrations on our API, I know nothing about plugins/platforms like this.

alpine flicker Sep 9, 2024, 9:14 AM

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well actually the integration part is pretty much sorted, theres one thing shopify asked me to check. can we check if there is any duplicate account?

gentle summit Sep 9, 2024, 9:15 AM

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I don't know

alpine flicker Sep 9, 2024, 9:16 AM

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i asked customer support from stripe and they sent me here to get IT help. i asked shopify, they say ask you guys for help. What am i to do?

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i want to see if theres something wrong with my Stripe account

gentle summit Sep 9, 2024, 9:17 AM

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sorry, our support is never meant to send you here

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i want to see if theres something wrong with my Stripe account
I have no idea who you are or what your account is, it's anonymous Discord conversation.

If you have some code you wrote or an ID of a Stripe object you have a question about, that's something maybe I can help with

alpine flicker Sep 9, 2024, 9:19 AM

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acct_1PaxsHGzJjP3sqJr

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there is no activity (which is the problem) so i dont have any paymentintent ID

gentle summit Sep 9, 2024, 9:21 AM

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what does your code do, what API is it calling, are there any logs or errors from that code?

alpine flicker Sep 9, 2024, 9:21 AM

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this is my account ID

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if you want to see anything else let me know where to find it

gentle summit Sep 9, 2024, 9:25 AM

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I want to see the code that is calling our API and if there are any errors or logs from when it executes

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I assume you can't do that since you're not the developer building this, Shopify is, which is why I gave you the best answer I could in my first reply:
not sure, we don't work with Shopify so I don't know how their integration works. I'd suggest asking them again, my team only works with developers building bespoke integrations on our API, I know nothing about plugins/platforms like this.

alpine flicker Sep 9, 2024, 9:28 AM

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another customer sevice provider saw that there is nothing connected to my stripe account. now im starting to think there is some duplicate account. do you think i should disconnect from shopify and connect again? would that cause problems for me?

#felum_error