#bragma_best-practices

1 messages · Page 1 of 1 (latest)

covert trenchBOT
#

👋 Welcome to your new thread!

⏲️ We'll be here soon! Typically we respond in a few minutes, but sometimes we might take a bit longer if the server is busy or if you have a particularly tricky question.

⏱️ We close idle threads, which makes them read-only. Once a thread is closed it won't be reopened, but you can always start a new thread if you have another question.

🔗 This thread will always be available, even after it's closed. You can find it again using Discord's search, or you can save this link: https://discord.com/channels/841573134531821608/1282623843101315103

📝 Have more to share? Add more details, code, screenshots, videos, etc. below.

Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

haughty umbra
#

Hi

the subscription’s status is set to past_due and the PaymentIntent status is either requires_payment_method or requires_action.
So that means the customer need to set their Payment Method. But it's up to you how much time you want to tolerate your customer and provide them your services.

feral ingot
#

Hi, thanks. It's not clear to me if this state is also set when Stripe's reytrying a payment with its internal retry methods

#

I.e. if something went wrong, but it's retryable I'd like to continue provisioning. If a retry will never be done because a prerequisite is missing (es: payment method) I should probably stop provisioning and alert the user

haughty umbra
#

It's not clear to me if this state is also set when Stripe's reytrying a payment with its internal retry methods
No, stripe doesn't retry payment_intent with these status

covert trenchBOT
feral ingot
#

👍 thanks