#diamadis_error

1 messages ¡ Page 1 of 1 (latest)

earnest knollBOT
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sick monolith
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What's the setupIntent ID?

pure zephyr
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seti_1Px1RfBwjeTfEVxcyrxMTINA

sick monolith
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Looks like the 3DS authentication wasn't successful

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Does your mobile app disallow redirects in the webview?

pure zephyr
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I will look it up, I'm not familiar with the codebase. Is it the only reason why this can fail? Because the 3D authentication popup showed up, and it didn't do anything in the end

sick monolith
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"and it didn't do anything in the end" -> can you elaborate?

pure zephyr
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This is the popup

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it is loading

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and loading

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and then this happens

sick monolith
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Looks like the webview is unable to load the 3DS authentication page content

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Can you ask your mobile developer and confirm if they implemented any restrictions in the webview?

pure zephyr
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I will try to take a look at that, thank you for your help!

sick monolith
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No problem!