amy-dusek_unexpected | Stripe Developers | Page 1

keen vesselBOT Sep 6, 2024, 5:45 PM

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amy_savedpms-terms, 19 hours ago, 6 messages

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hazy niche Sep 6, 2024, 5:46 PM

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Hi 👋

Can you share your screenshot? I'm not sure I follow what you mean

crisp steeple Sep 6, 2024, 5:46 PM

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Yup one sec

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When we click Saved, and a saved payment is ACH, we would expect the terms text to go away

hazy niche Sep 6, 2024, 5:46 PM

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Why?

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Where do we document that behavior?

crisp steeple Sep 6, 2024, 5:47 PM

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We see it disappear when it's Saved Credit Cards

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So we expect the same behavior to apply

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I asked for documentation on this behavior from our Stripe contacts and they forwarded me here

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So I don't know where it would be documented

hazy niche Sep 6, 2024, 5:51 PM

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I can raise the inconsistency between ACH and Card payments internally. This may be an oversite into how the payment element is handling rendering saved payment methods of different types. OR it could be a requirement of ACH payment methods.

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If so, we should clarify that

crisp steeple Sep 6, 2024, 5:51 PM

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That would be great if we could get that clarification! Thanks

hazy niche Sep 6, 2024, 5:53 PM

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I'll file the request internally and I recommend you write in to Support https://support.stripe.com/contact and ask to be informed.

crisp steeple Sep 6, 2024, 5:55 PM

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So would we happen to know if there is a configuration flag for Saved payments to customize or hide/disable the terms?

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Or should I ask that there too?

hazy niche Sep 6, 2024, 5:57 PM

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I don't see anything in the CustomerSession configuration https://docs.stripe.com/api/customer_sessions/create that would impact this behavior

crisp steeple Sep 6, 2024, 5:58 PM

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Hmm ok. Well I'll write up my question in support and then reference this chat in it as well

#amy-dusek_unexpected