#zach_unexpected
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- zach_ubb-credit, 20 hours ago, 38 messages
olive gate
Hello
jolly wharf
hello again bismarck 🙂
olive gate
You can backdate the start of a Subscription but I don't beleive it will pick up past created usage, however I can't remember 100% on that so I'd recommend testing that first. You backdate a Subscription via https://docs.stripe.com/api/subscriptions/create#create_subscription-backdate_start_date
jolly wharf
ooh i did not see this additional parameter that is interesting
thank you for pointing me to that, that may achieve one of my issues
let me bounce this entire scenario against you if you dont mind
- had customer subscribed for all of august
- Stripe auto canceled the subscription on august 31
- it sent an august invoice to customer which is what wasnt paid by customer
- since then customer has been sending september usage (which hasnt been charged because no subscription linked for product)
Now what I need to do is two things
the august invoice somehow has the wrong billing anchor date, im not sure if related to the cancellation or why it is that way yet.
but fundamentally i need to provide customer with 2 invoices
1 for August 1-31
2 for September 1- (today, eventually the EOM)
it sounds like potentally i can use this backdate_start_date to achieve #2
how can i achieve #1? if at all possible, which is basically to alter the billing date of an existing unpaid invoice
olive gate
Yeah for #1 that's not possible
Finalized Invoices are frozen and can't be updated
So you either create a new one-off Invoice
Or, in the future you change your Billing Settings so that cancellation doesn't happen automatically here and you handle cancellation yourself so that you have more flexibility with the Subscription
jolly wharf
Can you tell me how to do that?
"change your Billing Settings so that cancellation doesn't happen automatically here"
olive gate
Sure, go to https://dashboard.stripe.com/settings/billing/automatic in your Dashboard and you can control what happens after all retries expire
jolly wharf
thank you!