#corentin_best-practices
bright havenBOT
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pulsar perch
Hello looking in to this, do you have the in_ ID of the invoice that that link is from?
sterile siren
Sorry, I can't find the invoice ID, but I'll try to find another one.
I found another one: https://invoice.stripe.com/i/acct_1E0scXBYrh2GVEDr/live_YWNjdF8xRTBzY1hCWXJoMkdWRURyLF9RU0lNZDZjdlhRa204RmwzOWRDQXUzcU5CQTRhZmdMLDExMTI0ODA2MQ0200cucHRzzx?s=ap, and the corresponding invoice in my database is in_1PbNlIBYrh2GVEDrUPkrDUAK. However, when I click the payment page, it's not the same URL. So my question is: Is it possible for the URL to change if the invoice is voided or something like that?
But I'm not sure if someone from our sales team might have only changed the invoice ID and not the URL, although it's unlikely.
pulsar perch
Thank you. Looking in to that invoice
sterile siren
ok thank you
pulsar perch
Ah, it looks like that invoice was voided https://dashboard.stripe.com/logs/req_WTyovcOX0C6liE
So in that case the payment did not complete, the link expired because someone voided the invoice from your dashboard
sterile siren
ok so the url change only when the invoice is voided ?
if the invoice is paid the url will never change ?
How long is the page available? Does Stripe delete invoices after one day, or do they save everything forever?
bright havenBOT
pulsar perch
As far as I know the URL doesn't change but the page that it goes to does
And as far as I know we don't have a specific retention period after which the link expires. Looking in to that
sterile siren
ok thank you
finite apex