#bobclewell_api

1 messages · Page 1 of 1 (latest)

steep capeBOT
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mossy sky
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Hi Hanzo.

alpine veldt
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Hello
The IDs changing is expected. I don't believe there's a way to really "map" them across accounts

mossy sky
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So, do existing customers need to readd their cards?

alpine veldt
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We do recommend this in the doc:
https://docs.stripe.com/get-started/data-migrations/pan-copy-self-serve

The copy process assigns new object IDs of the same payment type to payment data. For example, the process assigns a new card object ID to all card objects and new payment method object IDs to all payment method objects. After the copy process is complete, Stripe creates and uploads a CSV mapping file to the Documents section of the recipient’s Dashboard. The mapping file is available to the recipient only. The mapping file contains the following headers:

customer_id_old
source_id_old
customer_id_new
source_id_new

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You should be able to use mapping file

mossy sky
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How do I get this data? The old and new linked?

alpine veldt
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Check documents section in the recipient’s Dashboard

mossy sky
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I have a customer mapping file, but it doesn't contain card IDs.

alpine veldt
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what do you see in the source_id field?

mossy sky
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it's empty.

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eg. here's the first row of the mapping file I received...

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customer_id_old,source_id_old,customer_id_new,source_id_new
cus_6M6IIc7Y8Ysppj,,cus_6M6IIc7Y8Ysppj,
alpine veldt
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Does that customer have an attached payment method in the account you copied from?

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Hmm I see they do

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have a default source

mossy sky
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that was a second copy.

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mapping file.

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The original copy has a ton of source_ids.

alpine veldt
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Okay great, does that resolve the ask?

mossy sky
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maybe. Give me one minute.

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Ok. I think I have what I need.

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Thanks.

alpine veldt