#manatee_unexpected
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gusty sonnet
Subscription in canceled status is a terminal status. It can't be re-activated.
finite dawn
if i change this configuration to unpaid or past-due will fix it ?
gusty sonnet
Yes, that will fix this issue
I'd recommend using test clock to test whether updating the subscription to unpaid or past due will meet your expection: https://docs.stripe.com/billing/testing/test-clocks
finite dawn
and to make it sure the configuration which i'm talking is
Settings -> Billing -> Subscriptions and emails -> Manage failed payments for subscriptions ->
Subscription status : unpaid
This is it right?
gusty sonnet
Yes! It'll be in this page: https://dashboard.stripe.com/settings/billing/automatic
finite dawn
yes, thanks for the help. Have a good day