martin_unexpected

[crimson sinew]

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[west blade]

here's the documentation stating that the billing cycle should not change: https://docs.stripe.com/billing/subscriptions/upgrade-downgrade#billing-periods
here's the upgrade event: https://dashboard.stripe.com/test/events/evt_1PtWCDG60XagmBWn41xkm9fI

[west blade]

see that the curent_period_start changed with that event compared to the previous subscription update event:
https://dashboard.stripe.com/test/events/evt_1PtW9SG60XagmBWn70QWLqCU

[vale valve]

Hi 👋 it's expected behavior for the billing period to reset if you move your customers away from a free price.
https://docs.stripe.com/billing/subscriptions/upgrade-downgrade#billing-periods:~:text=From a subscription that doesn’t require payment (for example%2C due to a trial or free subscription) to a paid subscription

https://docs.stripe.com/billing/subscriptions/upgrade-downgrade#handling-zero-amount-prices-and-quantities

[west blade]

so it's because they moved from the 0 price to a paid one?

let me check

[vale valve]

Yup, that sounds like what you're describing, but I'm also checking the objects you shared to make sure.

[west blade]

yeah, the current_period_start didn't change when switching between paid plans

as I see

yes, that seems to be the case

thanks!