#sinduri_api

1 messages ¡ Page 1 of 1 (latest)

topaz jettyBOT
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pastel knot
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The error was where exactly?

topaz blade
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In Klarna payment page

pastel knot
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And you completed address details in the form on the Klarna page?

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I'd guess that the shipping details you've provided to us on creation of the Payment Intent, which we'll pass to Klarna, aren't valid

topaz blade
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whts the exact issue with the address?

pastel knot
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I'm afraid I've no idea. This is Klarna validation that is failing, not with us

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Maybe check the network tab on the Klarna page when you submit the form and see if there's anything useful there from the network request

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We've got no real insight into this once you/the customer is redirected to the Klarna page

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Potentially because it's all uppercase? I don't know. The address itself seems legit (checked on Google)

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Although the phone number looks invalid/fake: 123123123

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Yeah I can see that on the request

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Deleting that screenshot as it contains PII

topaz blade
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Okay

pastel knot
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It's more a question for Klarna/their documentation